Pricing & Refund Policy

Price Range

At XiFi Smart Networks Private Limited we have customised pricing according to the services rendered by us. The details are provided to you beforehand according to the effort, efficiency and the output of the service.

Schedule of payment

Some of our services can be utilised for fixed durations. In such cases, it is clearly mentioned within the description of these services. The period of usage in these cases vary from 1 month to 1 year.

Price Matching

At XiFi Smart Networks Private Limited we are committed to offering you the best possible prices. We will be glad to meet our competitor’s pricing if you ever find an item that we offer, in the same color and size, available from a similar retailer.

We are unable to match prices from auction and outlet stores or websites, as well as other retailers’ discount promotions, shipping offers and gift card offers.

Sale Adjustment

If an item you have purchased is reduced in price within two weeks of your order date, we will happily adjust the sale price for you. Please note that we can only make one sale adjustment per item and designer goods originally purchased on sale are excluded.

Pricing Errors

We work hard to ensure the accuracy of pricing. Despite our efforts, pricing errors may still occur. If an item’s price is higher than the price displayed, we will cancel your order of that item and notify you of the cancellation.

REFUND POLICY

Returns

  • Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • To complete your return, we require a receipt or proof of purchase.
  • There are certain situations where only partial refunds are granted: (if applicable)
  • No returns for any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • No returns for any item that is returned more than 30 days after delivery.

Refunds (if applicable)

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at support@xifinetworks.com

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at support@xifinetworks.com and send your item to: XiFi Smart Networks Private Limited 601/602, El Prado, Plot no-806, Dr. Ambedkar Road, Dadar, Mumbai, Maharashtra.

Shipping

  • To return your product, you should mail your product to: XiFi Smart Networks Private Limited 601/602, El Prado, Plot no-806, Dr. Ambedkar Road, Dadar, Mumbai, Maharashtra.
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
  • If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.